2024
Debit usage increased amid a shifting risk landscape and changes in consumer banking behavior.
Study highlights debit’s steady rise and resilience in an ever-evolving payments landscape.
This year marks the 20th edition of the Debit Issuer Study. Find out what key milestones over the last two decades have shaped debit’s trajectory.

Debit’s dramatic growth over the past 20 years positions the industry well as issuers face a shifting set of challenges.”
– Steve Sievert, Executive Vice President of Marketing and Brand Management, PULSE
Debit continues to play a central role in consumers’ daily routines. Transactions increased 2.5% year-over-year, with active cardholders making 35.2 transactions monthly.
Digital debit payments are surging, with nearly half of debit spend now card-not-present and 24% of all in-store contactless payments generated from smartphones and wearables. To keep pace, issuers cited enhancing their cardholders’ digital experience as their top priority.
Stronger defenses have forced fraudsters to evolve. As third-party fraud loses ground, AI-driven scams and friendly fraud now represent the new battleground.

Investing in digital modernization to provide newer features, functionalities, and speed-to-market is our top priority.”
– Covered Issuer
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