2025 PULSE® Debit Issuer Study

20 Years of Growth, Transformation, and Opportunity

Study highlights debit’s steady rise and resilience in an ever-evolving payments landscape.

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An era of transformation

This year marks the 20th edition of the Debit Issuer Study. Find out what key milestones over the last two decades have shaped debit’s trajectory.

Quotation Marks

Debit’s dramatic growth over the past 20 years positions the industry well as issuers face a shifting set of challenges.”

 

– Steve Sievert, Executive Vice President of Marketing and Brand Management, PULSE

Explore the findings

Watch a webinar presented by Steve Sievert for in-depth analysis of the results and answers to your debit-related questions.

The 2025 Debit Issuer Study report provides a comprehensive view of the debit industry and issuer performance.

Debit remains top-of-wallet for consumers

Debit continues to play a central role in consumers’ daily routines. Transactions increased 2.5% year-over-year, with active cardholders making 35.2 transactions monthly.

A hand pulls a payment card out of a wallet.
A payment card slides out of a wallet revealing an EMV chip, as a price tag with a dollar sign descends from above.
A mobile phone displays two alternating icons. A shopping cart slides in from the left of the screen before it is replaced by a checkmark that slides in from the right of the screen.

Digital acceleration is unlocking opportunities

Digital debit payments are surging, with nearly half of debit spend now card-not-present and 24% of all in-store contactless payments generated from smartphones and wearables. To keep pace, issuers cited enhancing their cardholders’ digital experience as their top priority.

A hand grips a mobile phone. A payment card slides down from the top of the screen, as a checkmark slides up from the bottom.

Issuers remain vigilant as new fraud schemes emerge

Stronger defenses have forced fraudsters to evolve. As third-party fraud loses ground, AI-driven scams and friendly fraud now represent the new battleground.

Animation of two shields decorated with dollar signs sliding up and protecting two people.
Checklist items appear one at a time on a clipboard illustration, then checkboxes are filled in. A password field covers a shield, and asterisks fill the field from left to right.

Quotation Marks

Investing in digital modernization to provide newer features, functionalities, and speed-to-market is our top priority.”

 

– Covered Issuer

Take a look back at debit’s recent history

Icon of a stack of debit cards.

2024

Debit usage increased amid a shifting risk landscape and changes in consumer banking behavior.

Illustration of mobile phone displaying dollar sign includes wave lines indicating it is making a near-field communication mobile payment.

2023

Debit transactions and volume continued to rise, with issuers prioritizing digital payments and mobile capabilities.

Icon of a graph with YoY growth

2022

Debit numbers were strong as transactions, spending volume and average purchase value all rose.

Start getting more from debit

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