Cardholder Alerts

Cardholders can cancel text message fraud alerts at any time. Simply reply STOP to any alert from your mobile device.

For support, call the customer service number listed on your debit card.

The PULSE Privacy Policy is located at

Release of Liability: SMS alerts may not be delivered to you should your phone be located outside the range of transmission sites, or in the event a network's capacity is not available. When within coverage, there may be other factors not attributable to Verizon Wireless and T-Mobile/Metro PCS that could interfere with delivery of messages. Verizon Wireless and T-Mobile/Metro are not responsible for message delivery when these events occur that are outside the control of these carriers. T-Mobile/Metro PCS does not guarantee that alerts and/or notifications can always be delivered. The aforementioned carriers are not responsible for lost and/or undelivered messages. Message and data rates may apply.